Peregrine are a medium sized company operating out of Richmond, Surrey.  Peregrine’s products are Service Centre for Incident, Problem and Change management, and Asset Centre for Configuration management.

Service Centre and Asset Centre are both highly customisable and as such allow the users to decide the best way to make use of the product.  However this is not as easy as in some products, and can require a fair amount of consultancy.

Service Centre and Asset Centre are both heavily based around ITIL and try to stick to these guidelines as best as possible.  This means that the product is fully integrated and all the modules link together very effectively, with the linking of incidents to problems as well as changes.

Peregrine interfaces to all the normal alerting tools and can raise incidents off the back of any alerts that are received.

Peregrine has a good front end which works well with the product, and the web front end also relates well to the main client.

ITILPeople.com believe that overall, Peregrines products are capable of doing the job well.

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