29 July 2010

Glossary L


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What is ITIL?
L is for....

Latency Latency describes the elapsed time from the moment when a seek was completed on a disc device to the point when the required data is positioned under the read/ write heads. Latency is normally defined by manufacturers as being half the disc rotation time.
Leaders The people who co-ordinate and balance the interests of all those with a stake in the organisation, including the executive team, all other managers and those in team leadership positions or with a subject leadership role.
Leadership and Constancy of Purpose The behaviour of an organisation's leaders creates a clarity and unity of purpose within the organisation and an environment in which the organisation and its people can excel.
Learning The acquiring and understanding of information, which may lead to improvement or change.  Examples of organisational learning activities include benchmarking, internally and externally led assessments and/or audits, and best practice studies.  Examples of individual learning include training and professional qualifications. 
Licence Management Controlling and auditing the use of licensed software within an organisation.  Configuration or Asset Management allows the tracking of software usage from ordering through to disposal.
Life-cycle Analogising a product or processing to something alive - treating the stages as elements of its life.  By defining identifiable, discreet stages, moving through that life-cycle can be done in a controlled manner.
Live Build Environment An IT system or discrete part of an IT system (made up of hardware and system software) which is used to build software releases for live use.
Live Environment An IT system or discrete part of an IT system (made up of hardware and system software) which is used to run software that is in live use, and sometimes to build software releases for live use.  Also commonly referred to as a Production Environment.  Access to the Live Environment should be restricted to authorised staff.
Local Area Network A computer network that spans a relatively small area.  Most LANs are confined to a single building or group of buildings but may be connected together through a Wide Area Network.  LANs allow many Users to share the more expensive devices such as colour laser printers, as well as data.  Users can also use the LAN to communicate with each other, by, for example, sending e-mail.
Logical I/O Logical I/O is a read or write request by a program. That request may, or may not, necessitate a physical I/O. For example, on a read request, the required record may already be in a memory buffer and therefore a physical I/O will not be necessary.

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