Northallan's Service Management Assessment and Re-assessment Tool (SMART) is intended to provide your business with the ability to benchmark any aspect of its Service Management processes, and other features including the ability to reveal weaknesses, help you determine how to utilise your budget in the best way and produce a variety of reports. Although initially developed for Service Management assessments, its flexible design enables assessments of any business process, e.g. Training, Outsourcing, ISO 9000, indeed any business process which will benefit from assessment. 

For further details of this assessment service, and other services offered by Northallan, click to take a look at The Northallan website.