Benchmarking your IT organisation according to ITIL's best practice for creating a base line for further "maturity" measurements and/or as a fundament for implementing convenient processes in your IT organisation. Instead of tedious pilot projects CIBER typically offer 20 hours of consultancy work per process where your IT procedures are evaluated, the levels of process maturity are revealed and actions of improvements are suggested as to what is best practice for you. It is fast, quite accurate and pokes you right in the eye.

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